Luna Ilaria Nica
All case studies

Long-term brand building

HARE / BRAND STRATEGY

Client
HARE Garden
Project
Launch & 5-Year Growth Strategy
Sector
Hospitality / Lifestyle / HORECA
HARE Garden: Launch & 5-Year Growth Strategy

The Challenge

Launching a new hospitality brand at the peak of the second pandemic wave, when the HORECA sector was effectively shut down and operating under severe curfew restrictions. All this within an already saturated market and with an initially misaligned vision of the ideal clientele.

The Challenge
Photo: Mihai Capsâz

My Role

Sole communication lead from inception, responsible for brand positioning, narrative development, growth strategy, and creative direction across all touchpoints.

Oversaw communication, community strategy, digital ecosystem, and creative production (copy, photography, design, UX).

In time, I took over the other 2 accounts part of the same enterprise.

My Role

The Approach

Define

Although I was briefed on an ideal consumer, I sensed it wouldn't work for the price range and location.

So, I conducted new consumer research to redefine the ideal customer profile and realign stakeholder expectations with actual behavioural and demographic insights.

Reposition

Since the first positioning and TOV were speculation, we repositioned the brand as a space of belonging, an aspirational yet accessible transition point between everyday casual venues and premium hospitality environments.

Leverage

Leveraging its open-park location, the brand was structured as a dual day & night experience: a relaxed green oasis by day and a vibrant cocktail-driven social space at sunset, allowing it to evolve organically with time, light, and mood.

Own

Building an ownable aesthetic and language was the first step towards interpellating a community: a visual and verbal identity distinctive enough for people to recognise themselves in it, and to answer its call.

Building the hype

From followers to regulars

Developed a distinctive, conversational social media voice and recognizable visual identity, building a >10K loyal community that remains active five years later.

10.5Kfollowers

Cultural Programming a.k.a. Becoming a Hotspot

Partnered with local artists and DJs to create signature parties and recurring event formats, positioning HARE Garden as a cultural touchpoint rather than just another venue.

Check some event concepts
  • Alive in the Garden

    Relaxed live music sessions with the stage levelled with the tables: a conversation between the bands and our guests. The bookings were made especially to widen our audience on weekday evenings.

  • Girl Aperitivo event artwork

    Girl Aperitivo

    Thursday is the new Friday, and the turnover should reflect it. A sexy aperitivo evening featuring:

    • All-girl DJ line-ups (including a few best-friend duos from our community)
    • A spicy aperitivo created especially for the night, garnished with a chili pepper ice cube
    • A Thursday-exclusive Italian menu: starter, main and dessert
  • Komorebi Sundays event artwork

    Komorebi Sundays

    Komorebi, noun (Japanese): sunlight filtering through the leaves of trees.

    An event concept for late-summer Sunday evenings, when time stands still and you just want it to linger a little longer. Our illustrator designed a collectible stamp series, so guests could keep proof of the Sunday evenings that always fly by too fast.

Tactical Events

Impromptu one-offs for the occasions our crowd already loves. Part of what keeps the community engaged is spotting the moments that bring people together, and turning them into a reason to show up.

  • Do as Romanians Do, Party & Cuisine on December 1st
  • Long Weekend Burgers
  • UEFA Champions League, live in the garden
  • Bromance with Zaga & Boehm on Valentine's Day
  • Cesar Victor, Our Girls on March 8th
  • Into the Green, soft garden grooves every Sunday
  • Taraful de la Vărbilău for December 1st

The Brand is the People (and the cats)

It just happened, but stray cats became our brand ambassadors. As a pet friendly location, we’ve adopted generations of park cats which we sterilised and adopted as mascots. And our clients love us for that.

HARE is truly community-driven: everything we built is about the people who give life to this space, and it shows strongly in our social media presence.

See what I mean
Instagram carousel: This is who Hare is btw, stay happy, kids.

The neighborhood lunchtime club and an after-work happy hour to strengthen local retention and repeat traffic.

We don’t joke about our anniversaries either. Our friends get exclusive merchandise and personalised invitations, always.

The Brand is the People (and the cats)

Building an infrastructure for visibility

Built a strong digital footprint through ongoing SEO, SMO, Google Maps optimization, and premium listings, ensuring discoverability among expats and lifestyle audiences.

Ads are kept to a minimum so as not to disrupt our organic growth, which is by far majoritary. We keep ads and boosts tactical for events or specific services and highly optimised for different target groups.

See an ad

Out of Office: corporate Christmas parties

Corporate Christmas parties are a high-value service with a short booking window, so this ran as a tightly targeted carousel rather than a broad awareness push.

  • Audience Office, HR and people managers and company decision-makers in Bucharest, layered with lookalikes of past corporate bookings.
  • Format A six-card carousel that follows the order in which a planner evaluates a venue: the setting, the mood, the food, the drinks, the music, and finally a direct line for a custom offer.
  • Timing Launched as companies start planning their end-of-year events, and paused once the December calendar filled up.
  • Optimisation Lead and call objectives instead of reach, so the budget went to people likely to enquire, not just to scroll past.
haregardenSponsored

Out of office, into the garden. Bring the team to HARE for this year's Christmas party: a custom buffet, an open bar and a curated soundtrack, in the park.

  • Out of Office X-Mas Party
    haregarden.roOut of Office X-Mas Party
    Book now
  • Cozy X-Mas Mood
    haregarden.roCozy X-Mas Mood
    Book now
  • Custom Buffet
    haregarden.roCustom Buffet
    Book now
  • Open Bar
    haregarden.roOpen Bar
    Book now
  • Curated Music
    haregarden.roCurated Music
    Book now
  • Request a Custom Offer
    haregarden.roRequest a Custom Offer
    Call now

Why am I proud?

I got to build this brand nearly from zero at the worst time possible. And I grew alongside, from solo execution to leading a communication team in strategy and creative direction.

Five years later, it’s still relevant and evolving. That’s the kind of brand building I stand behind.

Connecting People

Brief me on your project. Open for Freelance strategy and copy projects, agency collaborations and full-time roles. Based in Bucharest, working in English, German and Romanian, with clients in Romania and abroad.